Terms of Service | Ustocker

Last updated: 22nd December, 2024

These Terms of Service govern your access to and use of the Ustocker mobile application (“App”) and related services (“Services”). By using our App, you agree to comply with and be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing, downloading, installing, or using Ustocker (“the App”), you agree to be bound by these Terms of Service (“Terms”) and any applicable policies referenced within, including but not limited to our Privacy Policy. These Terms constitute a legally binding agreement between you (“User”) and Ustocker (“we,” “us,” or “our”).

1.1 Acknowledgment and Agreement

Your use of the App signifies your acknowledgment that you have read, understood, and agree to these Terms.
If you do not agree to these Terms, you must immediately uninstall the App and discontinue its use.

1.2 Updates and Modifications

We reserve the right to update or modify these Terms at any time without prior notice. Updates will take effect upon their posting in the App or on our website.
It is your responsibility to review these Terms periodically for changes. Your continued use of the App after changes are posted constitutes acceptance of the revised Terms.

1.3 Additional Agreements

In some cases, additional agreements may apply to specific features or services within the App. In such instances, those agreements will supplement these Terms.
If there is a conflict between these Terms and additional agreements, the specific terms of the additional agreements will prevail for the relevant service or feature.

1.4 Legal Capacity

By accepting these Terms, you confirm that you:

Have the legal capacity to enter into this agreement.
Are of legal age to use the App in your jurisdiction or have received parental or guardian consent.
Are not prohibited by applicable law from using the App or Services.

1.5 Jurisdictional Limitations

The App may not be available in all locations or jurisdictions. By using the App, you accept responsibility for ensuring compliance with local laws and regulations in your area.
If you are using the App outside of Nigeria, you are responsible for compliance with the laws of the region in which you access the App.

1.6 Binding Agreement

These Terms are enforceable like any written agreement.
You understand that your acceptance of these Terms creates a binding contract between you and Ustocker, enforceable under applicable laws.

By proceeding to use Ustocker, you agree to be bound by all the provisions set forth in these Terms and any related policies. If you do not agree, you must discontinue using the App immediately.

2. Eligibility

To use Ustocker (“the App”), you must meet certain criteria to ensure compliance with legal, operational, and safety standards. These criteria are outlined below and form a binding condition of your use of the App.

2.1 Minimum Age Requirement

You must be at least 18 years old to create an account, access, or use the App.
If you are under the age of 18, you may only use the App with the verifiable consent of a parent or legal guardian who agrees to these Terms on your behalf.

2.2 Legal Capacity

By using the App, you confirm that you have the legal capacity to enter into this agreement under the laws of your jurisdiction.
Users who have been legally declared incapacitated or otherwise restricted from entering contracts may not use the App.

2.3 Geographic Restrictions

The App is designed for use in jurisdictions where its services and features comply with local laws and regulations.
By accessing the App, you affirm that its use does not violate any laws applicable in your region.
We reserve the right to restrict or terminate access to users in specific countries or regions where legal compliance or operational feasibility is not assured.

2.4 Account Ownership and Authentication

Users may only register one account per business entity unless explicitly authorized in writing by Ustocker.
All information provided during registration must be accurate, complete, and up-to-date. Misrepresentation of your identity, business details, or credentials is strictly prohibited.

2.5 Prohibited Users

You are not eligible to use the App if:
- You have previously been banned, suspended, or otherwise restricted from using Ustocker or its services.
- You have been convicted of offenses related to fraud, theft, or any activities inconsistent with the intended purposes of the App.
- You intend to use the App for unlawful purposes or activities, including but not limited to money laundering, smuggling, or other criminal enterprises.

2.6 Use by Organizations or Businesses

If you are using the App on behalf of a company, organization, or other entity, you represent and warrant that:
- You have the authority to bind that entity to these Terms.
- The entity complies with all applicable laws, including registration and tax requirements.

2.7 Verification and Proof of Eligibility

Ustocker reserves the right to request documentation or evidence of eligibility at any time to verify your compliance with these Terms.
Failure to provide sufficient proof of eligibility may result in suspension or termination of your account and services.

2.8 Responsibility for Minors

If you are a parent or guardian permitting a minor to use the App, you are responsible for monitoring their activity and ensuring their compliance with these Terms.
You accept full liability for any actions taken by the minor within the App.

2.9 Acceptance of Risks

By using the App, you acknowledge that Ustocker makes no guarantees regarding its suitability for your personal or business needs.
You accept all risks associated with the use of inventory management tools, including potential data inaccuracies or interruptions in service due to factors beyond our control.

If you fail to meet any of the eligibility requirements listed above, you are strictly prohibited from using Ustocker. We reserve the right to suspend or terminate any account found in violation of these criteria.

3. Description of Services

Ustocker is a versatile inventory and sales management application designed to streamline the way individuals and businesses track, manage, and analyze their inventory. Below is a detailed explanation of the services offered by the app.

3.1 Inventory Tracking

Comprehensive Product Management: Ustocker allows you to add, edit, and categorize your products with ease, providing real-time visibility into stock levels.
Stock Alerts: Receive notifications when inventory levels are low, helping you avoid stockouts or overstock situations.
Batch and Expiry Management: Track product batches and expiry dates, ensuring proper stock rotation and compliance with safety or regulatory requirements.

3.2 Sales Management

Order Processing: Manage incoming and outgoing sales orders directly from the app, with automated updates to inventory levels.
Sales History: Access detailed records of past transactions, enabling better forecasting and financial analysis.
Sales Reports: Generate insightful reports that showcase sales performance, trends, and customer preferences.

3.3 Multi-Channel Accessibility

Mobile Integration: Use Ustocker seamlessly across iOS and Android devices, allowing access to your inventory and sales data anytime, anywhere.
Cloud Synchronization: Keep your data secure and synchronized across devices through our robust cloud-based infrastructure.

3.4 User Role Management

Roles and Permissions: Assign different access levels to team members, such as administrators, managers, or sales associates, ensuring secure and role-specific interactions with your inventory and sales data.

3.5 Analytics and Reporting

Data Insights: Access advanced analytics, such as sales trends, inventory turnover rates, and profit margins, to make data-driven decisions.
Customizable Dashboards: Tailor dashboards to focus on key performance indicators (KPIs) relevant to your business.

3.6 Invoices, Receipts, and Purchase Order Generation

Invoices: Generate and print invoices and receipts and purchase orders from within Sales and Purchases in the App. You can also share invoices and receipts through mediums available on your device.

3.7 Integration with Other Tools

Barcode Scanning: Use built-in barcode scanning functionality to simplify product addition and stock level updates.

3.8 Customization Options

Personalize Ustocker to meet your business needs by adding your business logo, customizing categories, sub-categories, and locations.
Set up pricing rules, discounts, and tax rates specific to your products or location.

3.9 Security and Data Privacy

Data Encryption: All user data is protected with end-to-end encryption, ensuring your information remains secure.
Backup and Recovery: Automatic backups help prevent data loss, while recovery options ensure continuity in case of unexpected events.

3.10 Offline Capabilities

Use key features of the app even without an internet connection. Once reconnected, your changes will automatically sync to the cloud.

3.11 Support and Updates

Customer Support: Access our dedicated support team through chat or email for assistance with any app-related issues.
Regular Updates: Enjoy ongoing enhancements, including new features and bug fixes, delivered through app updates.

Ustocker is designed to serve businesses of all sizes, from small startups to larger enterprises, offering scalable solutions tailored to your specific inventory and sales management needs. The services provided are subject to the Terms of Service and may vary slightly depending on your subscription plan or geographical location.

4. User Responsibilities

When using Ustocker, you agree to adhere to the following responsibilities to ensure a secure, efficient, and ethical use of the app and its services. These responsibilities are critical for maintaining the integrity of your account, data, and compliance with applicable laws and regulations.

4.1 Accuracy of Information

Account Details: You are responsible for providing accurate and up-to-date information when creating your Ustocker account, including your name, email address, and other required details.
Inventory and Sales Data: Ensure that all data entered into the app, including product details, stock quantities, sales records, and pricing, is accurate and truthful. Misrepresentation or incorrect data may lead to operational inefficiencies or non-compliance with laws.

4.2 Account Security

Password Protection: You must create a strong and unique password for your Ustocker account and maintain its confidentiality. Avoid sharing your login credentials with others.
Unauthorized Access: You are responsible for any activities conducted through your account. Notify Ustocker immediately if you suspect unauthorized access or any breach of security.
Role Assignments: If managing a team, you are responsible for assigning roles and permissions appropriately to ensure access to sensitive data is limited to authorized users only.

4.3 Lawful Use of the App

Compliance with Laws: You agree to use Ustocker in compliance with all applicable local, state, national, and international laws and regulations.
Prohibited Activities: You may not use Ustocker for any unlawful or unauthorized purposes, including but not limited to:
- Fraudulent activities, such as falsifying sales records or inventory data.
- Violating intellectual property rights by uploading unauthorized content.
- Engaging in activities that harm the app's functionality or compromise its security.

4.4 Ethical Use of Features

Honest Reporting: Use Ustocker's analytics, reporting, and notifications features honestly and responsibly to ensure fair business practices.
Fair Role Usage: Avoid abusing role assignments or permissions to gain unauthorized access or control over data or team members.

4.5 Maintenance of Data Integrity

Data Backup: While Ustocker provides cloud backups, it is your responsibility to periodically export or save critical data to prevent data loss in unforeseen circumstances.
Timely Updates: Regularly update your inventory and sales records to maintain accuracy and reflect real-time business activities.

4.6 Hardware and Software Requirements

Device Compatibility: Ensure that the device you use to access Ustocker meets the app’s technical requirements, including operating system and storage.
Updates: Keep the Ustocker app updated to its latest version to benefit from improved functionality, security enhancements, and bug fixes.

4.7 Third-Party Integrations

Authorization: You are responsible for authorizing third-party integrations, such as accounting tools or e-commerce platforms, and ensuring their compatibility with your business processes.
Integration Issues: Ustocker is not liable for errors or data inconsistencies caused by third-party tools you integrate.

4.8 Respect for Other Users

Team Collaboration: When collaborating with team members using Ustocker, treat others with respect and professionalism. Avoid tampering with data entered by other authorized users.
Communication: Use the app’s communication features (if applicable) ethically, refraining from abusive language or conduct.

4.9 Responsible Use of Notifications and Alerts

Timely Actions: Monitor and act on inventory alerts, sales notifications, and expiry warnings responsibly to avoid business disruptions.
Avoid Overreliance: While Ustocker assists in managing your inventory, it is your responsibility to regularly review and audit inventory and sales data to ensure accuracy.

4.10 Reporting Issues

Bug Reports: Promptly report any bugs, errors, or vulnerabilities encountered while using Ustocker to help improve the app’s functionality and security.
Misuse Reports: Notify Ustocker if you encounter any misuse or violation of these Terms of Service by other users.

By adhering to these responsibilities, you contribute to a secure, reliable, and productive experience for yourself, your business, and all Ustocker users. Failure to comply with these responsibilities may result in suspension, termination of your account, or legal action, as outlined in these Terms of Service.

5. Subscription and Payments

Ustocker offers a range of subscription plans tailored to meet the diverse needs of our users, from small businesses to larger enterprises. This section outlines the terms and conditions governing your subscription and payment obligations when using Ustocker.

5.1 Subscription Plans

Plan Options: Ustocker provides multiple subscription tiers with varying features, such as storage limits, team collaboration capabilities, analytics, and integrations. Each plan is clearly described on our pricing page.
Free Trial: A limited free trial may be offered to allow you to explore the app’s features before committing to a paid subscription. Free trial terms, including duration, are subject to change.

5.2 Payment Terms

Billing Cycle: Subscriptions are billed either weekly, monthly, semi-annually, or annually, depending on the plan you select. The chosen billing cycle will determine the frequency of your payments.
Payment Methods: We accept payments through various methods, including in-app purchases, credit/debit cards, online payment gateways, and other authorized channels. You are responsible for ensuring your payment method remains valid and up-to-date.
Auto-Renewal: Unless otherwise specified, subscriptions renew automatically at the end of each billing cycle. You may disable auto-renewal in your account settings.
Currency: All payments are processed in the currency of the user's app store.

5.3 Pricing and Changes

Transparent Pricing: Ustocker ensures that all subscription costs and additional charges are clearly displayed at the time of purchase.
Price Revisions: We reserve the right to revise our subscription pricing. You will be notified of any price changes at least 30 days before they take effect. If you do not agree to the new pricing, you may cancel your subscription before the updated rates apply.

5.4 Refunds and Cancellations

Refund Policy:
- Refunds are generally not provided for partially used subscription periods.
- Refunds may be issued in specific cases, such as technical issues that significantly impair your use of the app. Requests for refunds should be submitted through our support channels and will be reviewed on a case-by-case basis.
Cancellation Policy:
- You may cancel your subscription at any time through your app store settings.
- Upon cancellation, your subscription will remain active until the end of the current billing cycle. No further payments will be charged.
- If you cancel during a free trial period, access will terminate immediately unless otherwise stated.

5.5 Default and Payment Failures

Failed Payments: If a payment is declined, you will receive a notification, and your account may be temporarily restricted until the issue is resolved.
Late Payments: For overdue payments, Ustocker reserves the right to suspend or terminate your subscription and access to the app until full payment is received.
Reactivation: In case of subscription suspension due to payment issues, you may reactivate your subscription by clearing outstanding balances.

5.6 Additional Charges

Taxes: Subscription fees may be subject to applicable taxes based on your location. The final cost, including taxes, will be displayed at checkout.

5.7 Discounts and Promotions

Promotional Offers: Ustocker may occasionally offer discounts, promotions, or bundled pricing for new or existing subscribers. The terms and conditions for such offers will be specified at the time of the promotion.
Eligibility: Promotions are valid only for the specified duration and may not be combined with other offers unless explicitly stated.

5.8 Account Downgrade

Switching Plans: You may choose to downgrade your subscription plan at any time. Note that certain features, data storage, or team capabilities may be limited under a lower-tier plan.
Data Retention: When downgrading, Ustocker will retain your existing data for a limited time, during which you may need to adjust or delete entries to fit within the constraints of the new plan.

By subscribing to Ustocker, you acknowledge that you understand and agree to these payment terms, including auto-renewals, cancellation policies, and any additional charges. Failure to adhere to the payment terms may result in suspension or termination of your access to Ustocker’s services.

6. Data and Privacy

At Ustocker, we prioritize the protection of your data and privacy. This section explains how we collect, use, store, and protect your personal and business information, as well as your rights regarding your data. By using Ustocker, you agree to our practices as outlined in this policy.

6.1 Data Collection

We collect information to provide and improve our services. This includes:

Personal Information: Such as your name, email address, phone number, and billing information, collected during account creation or subscription.
Business Information: Including business name, business logo, inventory details, transaction history, product details, and sales data that you input into the app.
Device and Usage Data: Such as device type, operating system, IP address, and usage statistics, collected to enhance functionality and resolve issues.

6.2 Data Usage

The information we collect is used to:

Provide Services: Operate and maintain the app features such as inventory tracking, reporting, and user management.
Improve User Experience: Analyze app usage trends to refine and optimize performance and design.
Communication: Send notifications, updates, promotional materials, or support-related messages.
Compliance: Ensure adherence to applicable laws and regulations.

6.3 Data Sharing and Third Parties

Limited Sharing: Your data is not sold to third parties. We only share your information under the following circumstances:
- With trusted service providers who assist in hosting, payment processing, analytics, and technical support.
- When required by law, such as responding to legal requests, subpoenas, or regulatory inquiries.
Third-Party Integrations: If you choose to integrate Ustocker with third-party applications (e.g., payment gateways, accounting tools), your data will be shared as required by those services.

6.4 Data Storage and Security

Data Storage: Your data is stored on secure servers managed by industry-leading cloud hosting providers.
Encryption: Sensitive data is encrypted in transit using SSL/TLS protocols and at rest to ensure unauthorized parties cannot access it.
Access Control: Only authorized personnel with a legitimate need to access your data can do so.
Data Retention: We retain your data for as long as necessary to provide the services or comply with legal obligations. Upon request, we will delete or anonymize your data.

6.5 User Rights

You have rights regarding your data, including:

Access and Correction: Request access to your data or update incorrect details.
Data Portability: Export your business data in a machine-readable format.
Deletion: Request that your personal data be deleted from our systems.
Opt-Out: Choose not to receive promotional communications. You can still receive essential notifications related to your account.

6.6 Cookies and Tracking Technologies

Cookies: Ustocker uses cookies to improve functionality, personalize your experience, and analyze usage.
Opt-Out: You can control cookies through your browser settings, but disabling them may impact certain features.
Analytics: We use third-party tools (e.g., Google Analytics) to track and report app performance, ensuring we meet user expectations.

6.7 International Data Transfers

If you use Ustocker from outside the country where our servers are located, your data may be transferred across borders. We ensure such transfers comply with applicable data protection laws.

6.8 Security Breach Response

In the unlikely event of a data breach:

We will notify affected users promptly.
Measures will be taken to address the breach, mitigate risks, and prevent recurrence.

6.9 Updates to Privacy Practices

Our privacy practices may be updated periodically to reflect changes in legal requirements, technology, or business practices. Users will be notified of significant updates.

At Ustocker, your trust is paramount. We are committed to safeguarding your data and respecting your privacy. For further details on data practices, please refer to our Privacy Policy.

7. Intellectual Property

This section explains the ownership and usage rights associated with the content, features, and functionalities of the Ustocker app. By using Ustocker, you acknowledge and respect our intellectual property and agree to adhere to the terms outlined below.

7.1 Ownership of Content

Ustocker Content: The app, including its codebase, design, logo, graphics, user interface, features, functionality, and documentation, is the sole property of Ustocker and its licensors. All rights are reserved unless explicitly granted.
Protected Materials: All trademarks, service marks, and logos used within the app are either owned by Ustocker or used with permission. Unauthorized use is strictly prohibited.

7.2 User-Generated Content

Ownership: You retain ownership of any content or data (e.g., inventory details, sales data, user inputs) you upload, share, or otherwise make available through the app.
License to Ustocker: By using Ustocker, you grant us a limited, non-exclusive, royalty-free license to use, store, display, and process your content solely to provide and improve the services.

7.3 Limited License to Users

Usage Rights: Ustocker grants you a non-transferable, non-exclusive, revocable license to use the app for its intended purpose, in compliance with these terms.
Restrictions: You may not modify, distribute, sublicense, or reverse-engineer any part of the app. Copying or reproducing any part of the app for commercial purposes without explicit written consent is strictly prohibited.

7.4 Prohibited Actions

To protect our intellectual property rights, users must not:

Copy, reproduce, distribute, or exploit any part of the app without authorization.
Use Ustocker’s intellectual property, including logos and trademarks, in a way that causes confusion or implies endorsement without written permission.
Attempt to gain unauthorized access to the app’s underlying source code or databases.
Create derivative works based on Ustocker or use it to develop competing products or services.

7.5 Intellectual Property Infringement

Reporting Violations: If you believe any content within Ustocker infringes on your intellectual property rights, please contact us at support@ustocker.com with detailed information.
Response to Claims: We take infringement claims seriously and will investigate, remove infringing material, and take necessary legal action if required.

7.6 Feedback and Suggestions

Any suggestions, feedback, or ideas you provide to improve Ustocker are considered non-confidential and non-proprietary. By providing feedback, you grant us the right to use, modify, and incorporate it into the app without any obligation to compensate you.

7.7 Third-Party Intellectual Property

Ustocker may contain third-party materials, software, or integrations. Such content is protected under the intellectual property rights of the respective owners. Your use of these materials is governed by their terms and conditions, and Ustocker disclaims any liability arising from their use.

7.8 Consequences of Violations

Any breach of this section may result in the termination of your account, legal action, or other remedies as permitted by law.

We are committed to fostering a secure and innovative environment while safeguarding our intellectual property and the rights of our users. If you have questions or need clarification about intellectual property matters, please contact us.

8. Third-Party Services

This section explains how Ustocker integrates with and relies on third-party services to enhance functionality and the implications for users. By using the app, you acknowledge that third-party services may form part of your experience and agree to their terms as outlined below.

8.1 Use of Third-Party Services

Purpose: Ustocker may incorporate or interact with third-party services to provide enhanced features such as payment processing, cloud storage, analytics, and customer support. Examples of such third-party services include Firebase, Google Analytics, Stripe, and others.
No Control: While we carefully select our partners, Ustocker does not own or control these third-party services and cannot guarantee their performance, security, or availability.
Integration Scope: Certain functionalities within Ustocker may require users to create accounts, grant permissions, or agree to additional terms specific to these third-party services.

8.2 User Responsibility

Compliance with Third-Party Terms: Your use of third-party services integrated into Ustocker is subject to the terms and conditions of those services. You are responsible for reviewing and understanding these terms.
Providing Accurate Information: When interacting with third-party services (e.g., entering payment details or syncing data), you must provide accurate and complete information as required.

8.3 Data Sharing with Third Parties

Data Transfer: To enable certain functionalities, Ustocker may share limited user data with third-party service providers (e.g., sharing your account details with a payment processor to complete transactions).
Data Usage: Ustocker ensures that third parties only use shared data for the intended purpose. However, their privacy practices are governed by their policies, and Ustocker is not responsible for how they use your data.
Transparency: We list the third-party services we use in our Privacy Policy and clarify the types of data shared with them.

8.4 Risks of Third-Party Services

Service Availability: The availability and functionality of third-party services are beyond Ustocker’s control. Interruptions, updates, or discontinuations by these providers may affect your experience within the app.
Security Risks: While we work with trusted partners, third-party services may present security risks beyond our control. Users should remain cautious and report any suspicious activity to us immediately.
Limited Liability: Ustocker is not liable for losses or damages arising from your use of third-party services, including financial losses, data breaches, or service disruptions.

8.5 Payment and Subscription Services

Payment Processors: For in-app purchases or subscription payments, Ustocker integrates with third-party payment gateways. These gateways handle transactions securely, and Ustocker does not store your financial details.
Refunds and Disputes: Any issues related to payments processed by third-party services must be addressed directly with the payment provider, though Ustocker may assist in facilitating communication.

8.6 Third-Party Content and Links

External Links: Ustocker may include links to third-party websites, resources, or content. These are provided for convenience only and do not imply endorsement or responsibility for their content.
User Discretion: Accessing and using third-party links is at your discretion. Ustocker advises caution as these sites may have separate privacy policies or terms of service.

8.7 Updating Third-Party Integrations

Service Changes: Ustocker may update, add, or remove third-party integrations as necessary to improve app performance or comply with legal requirements.
User Notifications: In cases where these changes impact your experience or require additional permissions, Ustocker will provide timely notifications.

8.8 Reporting Issues with Third-Party Services

If you encounter problems with any third-party services integrated into Ustocker, please contact our support team at support@ustocker.com. While we may not control these services, we will do our best to assist in resolving the issue.

8.9 Termination of Third-Party Services

Ustocker reserves the right to terminate relationships with third-party service providers or replace them at its sole discretion. Any such changes will be communicated to users promptly.

We strive to ensure that all third-party integrations in Ustocker meet our high standards for reliability, security, and user experience. By acknowledging and accepting these terms, you agree to work within the guidelines outlined for third-party services. If you have questions or concerns, please contact us.

9. Disclaimer of Warranties

This section explains the limits of Ustocker's guarantees about the performance, accuracy, and reliability of the app and its services. By using Ustocker, you acknowledge and accept the inherent risks associated with software and online services.

9.1 General Disclaimer

"As-Is" Basis: Ustocker is provided on an "as-is" and "as-available" basis without any warranties, express or implied. We do not guarantee that the app will meet all your specific requirements, perform uninterrupted, or be free from errors or bugs.
No Guarantees: While we strive for excellence, Ustocker does not guarantee accuracy, reliability, completeness, or timeliness of the information or services provided within the app.

9.2 Implied Warranties Excluded

To the fullest extent permissible by applicable law, Ustocker disclaims all implied warranties, including but not limited to:

Merchantability: Ustocker makes no assurances that the app is suitable for a specific purpose or compatible with your particular needs.
Fitness for a Particular Purpose: Ustocker does not warrant that the app will meet your desired objectives for inventory tracking or sales management.
Non-Infringement: Ustocker does not guarantee that the app or its use will not infringe on the rights of third parties.

9.3 Performance Limitations

Downtime and Errors: Ustocker may experience occasional service interruptions, slowdowns, or errors due to maintenance, network issues, or other factors beyond our control.
Accuracy of Data: The accuracy of data entered or generated by the app is largely dependent on the input provided by users. Ustocker is not responsible for errors arising from inaccurate or incomplete data entry.

9.4 Risks with Digital and Cloud-Based Services

Data Security: Although Ustocker employs industry-standard security measures, we cannot guarantee that unauthorized access, hacking, or data breaches will never occur.
Third-Party Services: Ustocker relies on third-party services (e.g., for payment processing and cloud storage). We disclaim liability for issues arising from their performance, availability, or compliance with their privacy policies.

9.5 User Responsibility

User Discretion: You acknowledge that using any app comes with inherent risks. It is your responsibility to back up critical data and ensure proper use of the app according to its intended purpose.
Evaluation of Suitability: It is your responsibility to evaluate whether Ustocker suits your personal or business needs before use.

9.6 No Warranty for Specific Outcomes

Business Results: Ustocker makes no promises regarding specific outcomes, such as increased sales, improved efficiency, or accurate forecasting, when using the app.
Customization: Features and functionalities are designed to serve general use cases. We do not guarantee that Ustocker will support all individual or industry-specific needs.

9.7 Limitation of Ustocker's Liability

Extent of Liability: In no event shall Ustocker, its developers, partners, or affiliates be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use or inability to use the app.
Excluded Claims: This includes, but is not limited to, damages for loss of profits, business interruption, loss of data, or other intangible losses.

9.8 Updates and Modifications

No Warranties on Updates: Updates or modifications provided to enhance the app may occasionally cause temporary disruptions or incompatibilities. Ustocker does not warrant that these updates will always be error-free or backward-compatible.

9.9 Jurisdictional Variations

Some jurisdictions do not allow the exclusion of implied warranties or limitations on liability for incidental or consequential damages. In such cases, the above disclaimers may not fully apply to you, and you may have additional rights under your local laws.

9.10 How to Seek Assistance

Support Availability: If you encounter issues, our customer support team is available to provide reasonable assistance. However, support is provided without warranties of any kind regarding the resolution of your issues.

By using Ustocker, you agree to these terms and understand that the app is provided without absolute guarantees. For more information or to report an issue, please contact us at support@ustocker.com.

10. Limitation of Liability

This section outlines the extent of Ustocker’s liability in connection with your use of the app. By agreeing to these terms, you acknowledge and accept that Ustocker’s liability is strictly limited as described below.

10.1 Scope of Liability

Direct Damages: Ustocker’s liability for any direct damages caused by the app’s operation, malfunction, or your use of the app is limited to the amount you have paid for its subscription or services (if applicable) in the last 12 months preceding the claim.
Indirect and Consequential Damages: Ustocker is not liable for any indirect, incidental, special, punitive, or consequential damages. This includes, but is not limited to, damages for loss of profits, business interruptions, loss of data, or other intangible losses, even if advised of the possibility of such damages.

10.2 Specific Exclusions

User-Generated Errors: Ustocker is not responsible for losses or damages resulting from errors, omissions, or inaccuracies in the data entered by users.
Data Loss: While Ustocker employs industry-standard safeguards to protect data, we do not assume liability for data loss due to unforeseen circumstances, user actions, or third-party service failures.
Third-Party Services: Any issues caused by third-party integrations, such as payment processors, cloud services, or APIs, are excluded from Ustocker’s liability.
Unauthorized Access: Ustocker is not liable for damages resulting from unauthorized access to your account or data due to weak or compromised passwords or other user-side security failures.

10.3 Events Beyond Our Control

Force Majeure: Ustocker shall not be held liable for delays or failures caused by circumstances beyond our reasonable control. This includes, but is not limited to, natural disasters, acts of God, cyberattacks, government restrictions, or network outages.

10.4 Reliance on the App

Accuracy of Information: Ustocker provides tools and features to assist in inventory and sales tracking, but it does not guarantee the absolute accuracy or reliability of data outputs. You use the app at your own risk and must verify any critical business decisions against other reliable sources.
Limitations of Advice or Recommendations: Any suggestions or recommendations provided within the app (e.g., inventory forecasts) are intended for informational purposes only and are not guarantees of specific outcomes.

10.5 Aggregate Liability

Maximum Liability: In no event shall Ustocker’s total aggregate liability for all claims, damages, or disputes exceed the total amount you paid for the app or its services during the 12 months preceding the claim. If you are using the free version of the app, Ustocker assumes no liability beyond statutory requirements.

10.6 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of liability for certain damages. In such cases, Ustocker’s liability will be limited to the maximum extent permissible under applicable law.

10.7 Waiver of Claims

By using Ustocker, you waive any claims against Ustocker, its affiliates, and its developers for issues related to software performance, downtime, or external factors beyond our reasonable control.

10.8 User Responsibility

Risk Acceptance: By using Ustocker, you acknowledge and accept the risks associated with app-based inventory tracking and management. It is your responsibility to back up critical data and assess the app's suitability for your specific business needs.

10.9 How to Report Issues

Reporting Process: If you encounter an issue or believe you have a claim, you must notify Ustocker in writing within 30 days of becoming aware of the issue. Claims filed after this period may not be honored.

By using Ustocker, you agree to these limitations of liability, recognizing that the app is provided with inherent risks and limitations. For further clarification or to submit a claim, please contact us at support@ustocker.com.

11. Modifications to Terms

This section explains Ustocker's right to update or revise its Terms of Service and outlines how users will be informed about such changes. By continuing to use the app, users agree to comply with the latest version of the terms.

11.1 Right to Modify

Periodic Updates: Ustocker reserves the right to modify, amend, or update these Terms of Service at any time to reflect changes in our services, business practices, legal requirements, or user feedback.
Scope of Changes: Modifications may include, but are not limited to, updates to subscription plans, payment policies, data privacy terms, and user responsibilities.

11.2 User Notification

Notification Methods: Any significant changes to the Terms will be communicated to users through one or more of the following methods:
- In-App Notifications: A notice will be displayed upon logging into the app.
- Email Communication: Registered users will receive an email summarizing the key changes if they have opted in for such communications.
- Website Announcement: Changes will be highlighted on the official Ustocker website under the "Terms of Service" or "Updates" section.
- Advance Notice: For significant updates, Ustocker will provide a notice period of at least 15 days before the new terms take effect. Minor changes, clarifications, or corrections may take effect immediately.

11.3 User Responsibility to Review

Acceptance of Changes: It is the user’s responsibility to review the updated Terms of Service. By continuing to use Ustocker after modifications are posted, you agree to the updated terms.
Request for Clarification: If you do not understand or have concerns about any changes, you are encouraged to contact Ustocker for clarification within the notice period.

11.4 Rejection of Changes

Opt-Out and Account Closure: If you do not agree to the modified terms, you must discontinue your use of Ustocker and close your account. Continuing to use the app signifies acceptance of the new terms.
Refunds: Users with active paid subscriptions who opt out of the new terms may request a pro-rated refund for the unused portion of their subscription, provided the request is submitted within 30 days of the changes taking effect.

11.5 Reasons for Modifications

Adaptation to Legal and Industry Standards: Updates may be necessary to comply with new regulations or to align with industry best practices.
Feature Updates: New features or services added to Ustocker may require corresponding updates to the Terms of Service.
User Feedback: Modifications may also address suggestions or concerns raised by users to improve the app’s usability and fairness.

11.6 Binding Nature of Terms

The most current version of the Terms of Service will supersede all previous versions and shall be the binding agreement between you and Ustocker.

11.7 How to Access Updated Terms

Access Location: Updated terms will always be accessible within the app and on the official Ustocker website at www.ustocker.com/terms-of-service.
Archive of Changes: Ustocker may maintain an archive of prior versions of the Terms of Service for reference.

11.8 Dispute Resolution for Changes

Negotiation Period: Users who object to changes may engage with Ustocker's support team during the notice period to discuss concerns or seek exceptions. However, Ustocker reserves the final right to enforce the updated terms.
Binding Arbitration: Any disputes arising from or related to modifications of these terms will be resolved through binding arbitration, as outlined in Section 12 (Termination).

By agreeing to these Terms, you understand and accept that Ustocker may modify them as necessary and that it is your responsibility to stay informed of any updates.

12. Termination

This section outlines the circumstances under which either Ustocker or the user may terminate the agreement and the consequences of termination, including the impact on data, subscriptions, and access to the app.

12.1 Termination by User

Voluntary Account Closure: Users may terminate their account at any time by using the account settings within the app or contacting Ustocker’s support team.
Notification Requirement: To ensure a smooth process, users are encouraged to notify Ustocker of their intent to terminate at least 8 business days before the desired termination date.
Refund Policy: If the user has an active subscription, refunds for unused portions of the subscription may be granted on a pro-rated basis in accordance with Ustocker’s refund policy or the refund policy of the user's app store. Refund requests must be submitted within 30 days of account termination.

12.2 Termination by Ustocker

Reasons for Termination: Ustocker reserves the right to suspend or terminate a user’s account with or without notice under the following circumstances:
Violation of Terms: Breach of any provisions in the Terms of Service, including misuse of the app, unauthorized activities, or fraudulent behavior.
Non-Payment: Failure to pay subscription fees or resolve payment issues within the grace period specified by Ustocker.
Legal Compliance: Ustocker may terminate accounts in response to legal requirements, investigations, or orders from regulatory authorities.
Immediate Suspension: Ustocker may suspend access immediately in cases of severe breaches, including activities that compromise the app’s security or harm other users.

12.3 Effect of Termination

Loss of Access: Upon termination, users will no longer have access pro features of the app, including new product addition, order processing, invoice generation, and any saved inventory or sales information.
Data Retention Policy: Ustocker may retain user data for a limited time after termination to comply with legal obligations, resolve disputes, or enforce agreements. After this retention period, the data will be deleted permanently.
Subscription Services: Paid services will cease immediately upon termination unless otherwise specified. Users may lose access to premium features and custom configurations tied to their subscription plan.

12.4 User Data Post-Termination

Download Option: Users are strongly encouraged to back up or export their data prior to termination. Ustocker may provide a limited window (e.g., 30 days) post-termination for users to retrieve their data, after which it may no longer be accessible.
Data Deletion Request: Users may request immediate deletion of their data upon termination in compliance with Ustocker’s privacy policy and applicable data protection laws.

12.5 Reinstatement of Account

Account Recovery: Once the deletion process is initiated, your Ustocker account will be permanently deleted. This means that all your personal information, including your profile, business information, products, order history, sub-accounts, session history, and preferences, will be erased from our system, and may not be recoverable.

12.6 Ustocker's Right to Modify Services

Ustocker reserves the right to discontinue or alter its services at any time, which may result in account termination. In such cases, users will be provided with adequate notice and assistance in transitioning their data.

12.7 No Liability for Termination

Ustocker shall not be held liable for any loss, inconvenience, or damages resulting from the termination of a user account, provided the termination complies with these Terms of Service.

12.8 Termination Disputes

Resolution Process: Users may dispute a termination by contacting Ustocker’s support team within 15 days of receiving a termination notice. Ustocker will review the case and respond within a reasonable timeframe.
Binding Arbitration: Any unresolved disputes regarding account termination will be handled as outlined in Section 13 (Governing Law).

Termination of your account signifies the end of your legal agreement with Ustocker. It is important to comply with the terms and manage your account responsibly to avoid unexpected disruptions.

13. Governing Law

This section establishes the legal framework and jurisdiction under which Ustocker and its users agree to resolve disputes or interpret the Terms of Service. It ensures clarity on which laws will govern the agreement, providing a foundation for accountability and enforcement.

13.1 Applicable Law

Jurisdiction: These Terms of Service, as well as any disputes or claims arising from or relating to them, shall be governed by and construed in accordance with the laws of Nigeria, without regard to its conflict of law principles.
Exclusions: Any provisions or requirements under local laws that conflict with the Terms of Service shall not apply, unless such exclusions are mandatory under applicable law.

13.2 International Users

Compliance with Local Laws: If you access or use Ustocker from outside the specified jurisdiction, you agree to comply with all local laws applicable to your use of the app. Users are solely responsible for determining and adhering to the legal requirements in their region.
Cross-Border Data Transfers: By using Ustocker, international users acknowledge that their data may be transferred, processed, or stored in jurisdictions other than their own, which may have different data protection laws.

13.3 Arbitration and Legal Proceedings

Dispute Resolution Framework: Any disputes arising under these Terms of Service will be resolved as outlined in Section 14 (Dispute Resolution), except where prohibited by the governing law.
Venue for Proceedings: Any legal actions or proceedings must be initiated in the courts located within Nigeria, and both parties consent to the exclusive jurisdiction of these courts.
Exclusions for Specific Claims: Certain claims, such as those relating to intellectual property or injunctive relief, may be exempt from arbitration and pursued directly in court as permitted under the governing law.

13.4 Legal Validity

Severability: If any provision of these Terms of Service is found to be unlawful, invalid, or unenforceable under the governing law, the remaining provisions shall remain in full force and effect.
Amendments: Changes to the governing law provision will only be made with prior notice to users, except where changes are required by local legislation.

13.5 Compliance with Global Standards

Consumer Rights: Where applicable, Ustocker complies with international consumer protection laws, including provisions under regulations such as the General Data Protection Regulation (GDPR) for users in the European Union and similar frameworks in other regions.
Conflict Resolution Across Jurisdictions: If conflicting legal requirements arise between jurisdictions, Ustocker will make reasonable efforts to adapt its policies to comply with applicable laws in each user’s region.

13.6 User Acknowledgment

By accepting these Terms of Service, users acknowledge and agree to be bound by the governing law and jurisdiction specified. Users also agree to notify Ustocker of any potential legal conflicts that may arise from their use of the app under local laws in their jurisdiction.

This Governing Law section ensures clarity and fairness while addressing potential legal complexities for users across different regions. It serves to protect both Ustocker and its users by defining clear boundaries and legal responsibilities.

14. Contact Us

This section outlines how users can reach out to Ustocker for inquiries, support, or feedback, ensuring open and effective communication between users and the Ustocker team.

14.1 Purpose of Contact

Support and Assistance: Users can contact Ustocker for help with technical issues, account management, subscription inquiries, or any other support-related concerns.
Feedback and Suggestions: Ustocker welcomes user feedback, feature requests, and suggestions to improve the app's functionality and user experience.
Complaint Resolution: For any dissatisfaction with the app or its services, users are encouraged to contact Ustocker so that concerns can be addressed promptly and appropriately.

14.2 Communication Channels

Email Support: For general inquiries, users can reach out to us at support@ustocker.com. Our support team will respond within 24-48 business hours.
In-App Support: Users can also access support directly through the app by navigating to the "Help" or "Support" section, where they can submit tickets or live chat with a representative.
Social Media: Follow and connect with us on social media platforms, including X, Facebook, Instagram, and LinkedIn, for updates and general inquiries.
Contact Form: Visit our official website at www.ustocker.com and fill out the contact form under the "Contact Us" section.

14.3 Contact Information

Official Address:
Ustocker Limited.
C2 Suite 4FF, Rauf Aregbesola Mall, Ipaja Road,
Ipaja, Lagos, Nigeria

Phone Support:
Reach us at +234-805-666-6177 during our business hours of 9 AM to 5 PM, Monday to Friday.

Help Center:
For FAQs and self-service resources, visit our Help Center at www.ustocker.com/help.

14.4 Reporting Issues

Bug Reports: Users who encounter technical glitches or bugs can email us with a detailed description and screenshots, if applicable. Use the subject line "Bug Report" for faster processing.
Security Concerns: If you suspect a security issue, such as unauthorized access to your account or vulnerabilities in the app, please contact us immediately at support@ustocker.com.

14.5 Response Times

Standard Inquiries: Most inquiries are addressed within 24-48 hours, excluding weekends and public holidays.
Urgent Requests: For urgent issues like account access problems, we prioritize responses to ensure timely resolution.

14.6 User Expectations

Respectful Communication: Ustocker is committed to addressing all concerns professionally and respectfully. Users are expected to communicate respectfully to ensure effective resolution.
Accurate Information: When reaching out, users should provide accurate and relevant details, such as account details, device information, and specific issue descriptions, to assist the support team in resolving issues efficiently.

14.7 Continuous Improvement

Your feedback is invaluable. Ustocker uses user input not only to resolve issues but also to refine and enhance the app's features and user experience. By reaching out, you help us create a better service for everyone.

14.8 Limitations

While we strive to assist all users, Ustocker reserves the right to limit support for issues beyond our control, such as third-party hardware or network issues, and will provide guidance to the best of our abilities.

14.9 Acknowledgment

By contacting us, users acknowledge and agree to allow Ustocker to use the provided information to resolve their concerns or inquiries, adhering to our Privacy Policy.

Ustocker is dedicated to ensuring a seamless user experience through transparent and effective communication. Please don't hesitate to contact us whenever you need assistance or want to share your thoughts.

By using Ustocker, you acknowledge that you have read, understood, and agree to these Terms of Service.